Announcement
Welcome to The Freckled Owl Prints! Surprise your family and friends with a unique and personalized gift. Perfect for weddings, anniversaries, adoptions, birthdays, showers, Mother's Day, Father's Day, newborns, baptisms, Valentine's Day, graduations, Christmas, and many other occasions. We are constantly adding more so check back often.
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BUSINESS HOURS
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We work hard Monday through Friday and we check our messages often and answer your questions as quick as possible. We normally take off on the weekends and holidays to spend time with the family, but occasionally check messages so please be patient, we will get back to you.
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REVIEWING PROOFS
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Most all of our items other than an instant download will have proofs sent to the customer's Etsy inbox or email (if provided) within THE TIME-FRAME ON THAT PARTICULAR LISTING. Each item in our shop will say when to expect the proof.
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WHEN WILL I RECEIVE MY PRODUCT?
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Each product has a different production and shipping time. You can find this information in the details for that particular item or in one the photos of that item.
***ALL OUR PRODUCTS ARE DIGITAL DOWNLOADS --- NO ITEMS WILL BE SHIPPED***
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COMMUNICATION
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Please send all communication to our Etsy message inbox. Sending emails outside of Etsy sometimes end up in our spam folder, and we don't ever see it.
OUR SHOP POLICIES: https://www.etsy.com/shop/thefreckledowlprints/policy
ABOUT US: https://www.etsy.com/shop/thefreckledowlprints/about
FAQs: https://www.etsy.com/shop/TheFreckledOwlPrints?ref=seller-platform-mcnav#more-section
ALL SALES ARE FINAL: No cancellations, refunds or exchanges on Instant Downloads. No refunds or exchanges on custom personalized orders. Cancellation of custom personalized orders must be made within 1 hour of purchasing.
Per Etsy's Term of Use a customer is responsible for reading all item descriptions and shop policies before making a purchase. You can read more about that here: https://www.etsy.com/legal/buyers/?ref+list#purchasing
Please note slight color variations between computer monitors and sometimes between different printer settings are normal.
© All photos and images are copyrighted to The Freckled Owl. Purchasing my prints does not transfer copyright. You may not forward, share, sell or distribute the file or print in any way. It is for personal use only. If you have any questions about my Terms of Use, please contact me.
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A print release is sent with all emailed jpg files we design. If you do not receive one please let us know if you need it.
Thanks for stopping by!
We would love to connect with you! Find us on:
♥Facebook
https://www.facebook.com/TheFreckledOwl
♥Pinterest
http://pinterest.com/thefreckledowl
Featured items
Items
All Items
Reviews
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Julie on Nov 20, 2023
5 out of 5 starsThis came out beautifully and seller was incredibly helpful when I wasn't sure exactly which colors would work together. I was able to have it printed out as an 8*10 photo and I love it.
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Madison on Aug 30, 2022
5 out of 5 starsPerfect sentimental gift for both of our parents for the wedding day. love it
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Clare on Aug 22, 2022
5 out of 5 starsBeautiful picture. Can't wait for my wedding day to fill it with signatures and hang it on my wall :) customer service was great too, fast responses and quick to edit. Thank you!
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aj on Aug 22, 2022
5 out of 5 starsI have ordered many items from Kim and she always goes above and beyond for excellent customer service. She is the best.
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About TheFreckledOwlPrints
Creating Personalized Memories
Shop members
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Kim
Owner, Maker, Designer, Curator, Photography
A mother and mimi living in the South! My passion is making unique and personalized items our customers can cherish for years to come!
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Deborah
Assistant, Marketer
A wife, mom and grandmother with a love for art!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Do you receive an actual print in the mail?
No, all of our items are digital downloads. This is more convenient and so much quicker!
How long before I receive a proof?
If we are designing a product for you then proofs will be sent to your Etsy inbox or email address (if provided). Our products vary in the amount of business days before receiving your proof. You will need to check the listing details or photos to see how many days for that particular product. Around holidays you can always expect it to be a longer proof time. If you need the proof quicker there is a rush proof fee.
Please keep your Etsy inbox checked.
You can find your etsy message inbox here: www.etsy.com/conversations
PROOFS NEED TO BE APPROVED WITHIN 3 DAYS OF RECEIVING IT
No proofs are sent for INSTANT DOWNLOAD purchases.
How do I give you my customization info?
INSTANT DOWNLOADS can not be customized.
Most other items will require you adding the personalization or answering the specified questions in a box before adding it to your cart.
If you do not see this personalization box, then once you've added the item to your cart, you will see a "note to seller" box on the checkout page. You can leave all your personalization in this box.
A 3rd option is sending the info in an Etsy message after you've made the purchase.
About Our Emailed Digital Prints
If you see a PRINT YOUR OWN or EMAILED DIGITAL item – This is a digital print only. No physical print will be mailed. YOU MUST ORDER ONE PER EACH DIFFERENT DESIGN you need customized or personalized. Prints will be sent to your email as a JPEG unless you request a PDF. It will be left up to you to print it at home or send to a print lab.
Returns,Exchanges or Cancellations
No cancellations, refunds or exchanges on Instant Downloads.
All other items must be cancelled within 1 hour of purchase. After a proof has been sent there will be a proof design charge to cancel a order.
Items are not eligible for refunds once proof is approved.
Once proof is approved we are not responsible for any errors in content, spelling or grammar. So please DOUBLE CHECK YOUR PROOF. This is the main reason we send proofs. We are human and do make mistakes. If we mispell a word/name on the proof that you have spelled correctly when giving us the order, then approve the proof we do not offer a refund or exchange for the order. You will need to place a new order.